Salon Policies

Your appointment is reserved just for you. Out of respect for everyone’s time and product, we kindly ask for at least 24 hours’ notice for any cancellations or changes.

• Changes made within 24 hours will be charged 50% of the service total
• No-shows will be charged 100%
• Late arrivals over 15 minutes may need to be rescheduled and charged a late cancellation fee (50%)
• All fees are non-refundable and non-transferable

Thank you for understanding and supporting a smooth, respectful salon experience! 💛

At Studio Blonde, we strive to create a calm, relaxing space where every guest can unwind and enjoy their time in the chair. For the safety of little ones and the comfort of all guests, children are only permitted in the salon if they are receiving a scheduled service.

We kindly ask that you make childcare arrangements ahead of your appointment. The salon environment contains sharp tools, hot equipment, and professional products—not ideal for curious hands or wandering feet. 💛

Thank you for helping us maintain a peaceful and safe experience for everyone!

If you’re not completely happy with your service, please don’t hesitate to reach out—we want to make it right.

Requests for adjustments must be made within 7 days of your original appointment. We’ll gladly schedule a complimentary redo to address any concerns related to the service provided. Redo appointments must be scheduled within 14 days of the original visit.

Please note: This policy does not cover changes of mind (i.e., deciding you want to go lighter/darker after the agreed-upon result), or situations where aftercare instructions were not followed. A new appointment may be needed for changes outside the original scope of service.

We’re here to help you love your hair—and feel confident walking out the door. 💫

Not totally sure about a product you picked up? No worries—we’ve got you. If a product is completely unopened and unused, we’ll gladly accept a return within 30 days for salon credit.

Because we’re a small business, we’re unable to offer refunds or accept used product returns. Thank you for understanding!